120M : Unable to access website

[alanbjames]

I am trying to access this website http://www.calendarclub.co.uk/

I keep getting a 500 - Internal Server error yet my neighbour next door on virgin can access it fine and when i try downforeveryone website it also says the site is up.

Can anyone else tell me if they are having the same problem please?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\alans>tracert www.calendarclub.co.uk

Tracing route to www.calendarclub.co.uk [109.108.151.187]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 14 ms 14 ms 8 ms cpc8-cwma8-2-0-gw.7-3.cable.virginm.net [86.21.1
83.1]
3 9 ms 11 ms 7 ms swan-core-2b-ae7-2163.network.virginmedia.net [8
0.0.255.197]
4 19 ms 14 ms 18 ms popl-bb-1c-ae16-0.network.virginmedia.net [62.25
3.175.134]
5 14 ms 14 ms 15 ms popl-bb-2a-ae3-0.network.virginmedia.net [62.254
.42.93]
6 16 ms 14 ms 45 ms brnt-bb-2a-ae1-0.network.virginmedia.net [62.254
.42.61]
7 13 ms 19 ms 15 ms brnt-bb-1a-ae0-0.network.virginmedia.net [62.254
.42.98]
8 13 ms 15 ms 15 ms tclo-ic-2-ae0-0.network.virginmedia.net [212.250
.14.202]
9 18 ms 19 ms 19 ms 195.66.238.78
10 19 ms 19 ms 16 ms 37.220.95.73.srvlist.ukfast.net [37.220.95.73]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\alans>

[Taf]

OK here

[joglynne]

It's up for me as well Alan.

---------- Post added at 13:02 ---------- Previous post was at 12:36 ----------

add/ just started doing trace routes so I tried it on calenderclub and it timed out for me as well even though I revisited the site whilst the trace was repeatedly repeating 'request timed out'



Sorry to go off topic but if anyone can give a quick explanation why this would happen I would be very grateful.

[Taf]

ipconfig /flushdns at a command prompt?

[qasdfdsaq]

Have you tried turning it off and back on again?

---------- Post added at 13:59 ---------- Previous post was at 13:59 ----------

Originally Posted by Taf

ipconfig /flushdns at a command prompt?

How's that going to help? His DNS is perfectly fine.

[Milambar]

http500 error means theres a problem with the sites scripts. Probably php/asp/coldfusion.

Its not a network problem, its a "they dun messed up their code" problem.

[Jumping]

Originally Posted by joglynne

Sorry to go off topic but if anyone can give a quick explanation why this would happen I would be very grateful.

It's quite common that ICMP is disabled on websites so you don't get a reply on the traceroute nor pings.

[Qtx]

As noted earlier, the http 500 error is an error on the server. The very fact that you see the server giving you a 500 shows that your connection to the server is fine.

Standard traceroutes use icmp packets to do it's stuff and some routers block these type of packets, causing the timeouts.

[joglynne]

Thanks for the explanation jumping and Qtx.

Every time I think I have sussed out what I am trying to do I trip over a techie spanner. Oh well at least I have you lovely guys to point me in the right direction. <Jo goes off to Google 'icmp packets'>

[AMWSmith]

Clear your browsers cache. Something is being sent to the server from you pc to cause the 500 error. Also try another browser. It also might be a cookie issue so find the cookie for the site and delete it.

[AbyssUnderground]

Clear cookies and cache for the site and try again. I had this issue once on another site and doing that fixed it.