Unable to access website
 

I am trying to access this website http://www.calendarclub.co.uk/

I keep getting a 500 - Internal Server error yet my neighbour next door on virgin can access it fine and when i try downforeveryone website it also says the site is up.

Can anyone else tell me if they are having the same problem please?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\alans>tracert www.calendarclub.co.uk

Tracing route to www.calendarclub.co.uk [109.108.151.187]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 14 ms 14 ms 8 ms cpc8-cwma8-2-0-gw.7-3.cable.virginm.net [86.21.1
83.1]
3 9 ms 11 ms 7 ms swan-core-2b-ae7-2163.network.virginmedia.net [8
0.0.255.197]
4 19 ms 14 ms 18 ms popl-bb-1c-ae16-0.network.virginmedia.net [62.25
3.175.134]
5 14 ms 14 ms 15 ms popl-bb-2a-ae3-0.network.virginmedia.net [62.254
.42.93]
6 16 ms 14 ms 45 ms brnt-bb-2a-ae1-0.network.virginmedia.net [62.254
.42.61]
7 13 ms 19 ms 15 ms brnt-bb-1a-ae0-0.network.virginmedia.net [62.254
.42.98]
8 13 ms 15 ms 15 ms tclo-ic-2-ae0-0.network.virginmedia.net [212.250
.14.202]
9 18 ms 19 ms 19 ms 195.66.238.78
10 19 ms 19 ms 16 ms 37.220.95.73.srvlist.ukfast.net [37.220.95.73]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\alans>

Re: Unable to access website
 

OK here

Re: Unable to access website
 

It's up for me as well Alan.

---------- Post added at 13:02 ---------- Previous post was at 12:36 ----------

add/ just started doing trace routes so I tried it on calenderclub and it timed out for me as well even though I revisited the site whilst the trace was repeatedly repeating 'request timed out'

https://www.cableforum.co.uk/images/...2014/09/12.jpg

Sorry to go off topic but if anyone can give a quick explanation why this would happen I would be very grateful. :dunce:

Re: Unable to access website
 

ipconfig /flushdns at a command prompt?

Re: Unable to access website
 

Have you tried turning it off and back on again?

---------- Post added at 13:59 ---------- Previous post was at 13:59 ----------

How's that going to help? His DNS is perfectly fine.

Re: Unable to access website
 

http500 error means theres a problem with the sites scripts. Probably php/asp/coldfusion.

Its not a network problem, its a "they dun messed up their code" problem.

Re: Unable to access website
 

It's quite common that ICMP is disabled on websites so you don't get a reply on the traceroute nor pings.

Re: Unable to access website
 

As noted earlier, the http 500 error is an error on the server. The very fact that you see the server giving you a 500 shows that your connection to the server is fine.

Standard traceroutes use icmp packets to do it's stuff and some routers block these type of packets, causing the timeouts.

Re: Unable to access website
 

Thanks for the explanation jumping and Qtx.

Every time I think I have sussed out what I am trying to do I trip over a techie spanner. Oh well at least I have you lovely guys to point me in the right direction. <Jo goes off to Google 'icmp packets'> :D

Re: Unable to access website
 

Clear your browsers cache. Something is being sent to the server from you pc to cause the 500 error. Also try another browser. It also might be a cookie issue so find the cookie for the site and delete it.

Re: Unable to access website
 

Clear cookies and cache for the site and try again. I had this issue once on another site and doing that fixed it.