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Old 04-05-2014, 10:42   #1
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Channels unavailable

Hi,

Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
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Old 04-05-2014, 11:01   #2
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Re: Channels unavailable

Quote:
Originally Posted by ThunderPants73 View Post
Hi,

Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
Go to Sky
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Old 04-05-2014, 11:14   #3
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Re: Channels unavailable

Sky would provide a dish and box for £5.00 a month???
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Old 04-05-2014, 12:06   #4
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Re: Channels unavailable

Quote:
Originally Posted by ThunderPants73 View Post
Hi,

Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
I have had a rootle about the net and can't find anything about the freeview services been cut or anyone else reporting that they have missing channels. the VM site is still showing 40+ channels being available. so I would just contact VM to see what is happening. You could try posting on their help site and see what the guys there say.

http://community.virginmedia.com/
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Old 04-05-2014, 13:02   #5
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Re: Channels unavailable

Quote:
Originally Posted by ThunderPants73 View Post
Hi,

Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
Sounds like a card issue. Try removing and cleaning the card.

If a reboot does not resolve the issue, what message are you getting?

The card may have become de-activated and require re activating by Virgin Media.
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Old 04-05-2014, 20:06   #6
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Re: Channels unavailable

Quote:
Originally Posted by RobboEdin View Post
Sounds like a card issue. Try removing and cleaning the card.

If a reboot does not resolve the issue, what message are you getting?

The card may have become de-activated and require re activating by Virgin Media.
Cleaned the card and rebooted. It worked!! Thank you. I didn't even know it had a card until I poked about at the back.
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Old 05-05-2014, 13:08   #7
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Re: Channels unavailable

Quote:
Originally Posted by ThunderPants73 View Post
Cleaned the card and rebooted. It worked!! Thank you. I didn't even know it had a card until I poked about at the back.

That could land you in serious trouble.......
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