You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
Services: Telewest Phone
Telewest BroadBand
Telewest Digital Tv
v+ HD
Posts: 4,089
Re: Virgin Media Customer Service
Quote:
Originally Posted by Digital Fanatic
Customer Care is 8am - midnight 365 days
I need Technical support and as the person previous posted on here it goes to India after 2200. I got through to them but took about 1 hour and 30 mins each time. My last call was after 3am.
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
Re: Virgin Media Customer Service
Quote:
Originally Posted by wwe
I need Technical support and as the person previous posted on here it goes to India after 2200. I got through to them but took about 1 hour and 30 mins each time. My last call was after 3am.
Broadband Technical Support is 24/7, 365 days. You said Customer Services in your first post
I rang customer services this morning @08.30.
Could you please advise on earliest installation of Tivo please, after a 2min silence all I got back was sorry I can't give you any information.
So I said I would ring later, possibly to UK agent.
So wasted call on my part.
Join CF
You are here: 
