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I wrote a cancellation letter to Vodafone months ago and they sent me a PAC number. The direct debit was canceled automatically so I thought the contract was canceled successfully. But they still keep charging me and they said as I didn’t use the PAC, I still need to pay the line rental. Does that make sense? What should I do on this?
I'm not too sure but that could be true. The easiest thing to do would be to use your PAC number on a pay as you go SIM so you would only have to pay if you used it.
They cant cancel your account if you ask for a PAC number and if you had called they would have told you that if you dnt port your account will continue as normal. They would then have called you 5 times over the next week trying to get you to stay!!!
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The easiest thing to do would be to use your PAC number on a pay as you go SIM so you would only have to pay if you used it.
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