12-02-2007, 14:24
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#1
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Inactive
Join Date: Dec 2006
Location: Glasgow
Services: NTL - TV, Phone & 4mb Broadband
Posts: 23
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VOD - Beware!
Since the latest code drop introducing the new EPG on V+, I find that playing any on demand content results in the clock going fast - so far its been by 18 minutes on each occasion. This means that planned recordings are screwed up - starting and finishing too early. Is there any Virgin Media staff who know if this is an identified software fault that’s going to be fixed in a future software update? Every time it happens it requires a reset to get the clock back to the correct time.
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12-02-2007, 17:43
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#2
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Inactive
Join Date: Dec 2006
Posts: 396
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Re: VOD - Beware!
I have read this in another thread somewhere!!!!!
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12-02-2007, 19:23
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#3
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Inactive
Join Date: Mar 2005
Location: North
Age: 45
Services: 100 Meg + Phone
Posts: 945
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Re: VOD - Beware!
i kinda have a similar problem that in when i am watching anything from the OD the clock jumps froward months !!!!
I look the other day and it said it was 6.30am on the 25 May 2007!! When it was about 2.30pm 10/02/07!!!
Did try speaking to faults but got put through to an Indian Call centre and they where about as much use as a Chocolate fireguard !!!
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12-02-2007, 19:59
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#5
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Inactive
Join Date: Nov 2006
Posts: 2,939
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Re: VOD - Beware!
You can find out what platform you're on by typing in your postcode here. 
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12-02-2007, 21:17
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#6
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Inactive
Join Date: Jun 2004
Location: Coventry
Services: Virgin Media 1TB TiVo, 500Gb TiVo, TV XL, 60Mb Broadband, Phone
Posts: 1,508
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Re: VOD - Beware!
Quote:
Originally Posted by almara
Since the latest code drop introducing the new EPG on V+, I find that playing any on demand content results in the clock going fast - so far its been by 18 minutes on each occasion. This means that planned recordings are screwed up - starting and finishing too early. Is there any Virgin Media staff who know if this is an identified software fault that’s going to be fixed in a future software update? Every time it happens it requires a reset to get the clock back to the correct time.
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Works OK for me  - I've just been watching some of the Green Wing from VOD and the time and date on my V+ are fine. Plus, the series link recording I setup for Prison Break started on time.
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12-02-2007, 21:17
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#7
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cf.mega poster
Join Date: Jun 2003
Posts: 9,045
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Re: VOD - Beware!
Quote:
Originally Posted by Nikesh
You can find out what platform you're on by typing in your postcode here. |
True, but it doesn't help in this case. I need to know which town the fault is in.
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12-02-2007, 21:21
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#8
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: VOD - Beware!
spiderplant works for Virgin, so I'm pretty sure he knows which platform he is on..
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13-02-2007, 06:59
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#9
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Inactive
Join Date: Dec 2006
Location: Glasgow
Services: NTL - TV, Phone & 4mb Broadband
Posts: 23
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Re: VOD - Beware!
Quote:
Originally Posted by spiderplant
True, but it doesn't help in this case. I need to know which town the fault is in.
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I'm in Glasgow - ex NTL Langley platform.
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13-02-2007, 16:26
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#10
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Inactive
Join Date: Jan 2007
Location: Northampton
Age: 49
Services: Vivid 300Mb, Tivo V6, Tivo (Full House TV)
Posts: 342
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Re: VOD - Beware!
I have noticed this today, my clock jump forward 10 minutes after watching Top Gear on VOD.
I'm in Northampton (Langley)
Reset the box and the time returned to normal.
Annoying though. Remote is also being slow, even after I reformatted the HDD last week after the new EPG was uploaded.
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