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-   -   VOD - Beware! (https://www.cableforum.uk/board/showthread.php?t=33607973)

almara 12-02-2007 14:24

VOD - Beware!
 
Since the latest code drop introducing the new EPG on V+, I find that playing any on demand content results in the clock going fast - so far its been by 18 minutes on each occasion. This means that planned recordings are screwed up - starting and finishing too early. Is there any Virgin Media staff who know if this is an identified software fault that’s going to be fixed in a future software update? Every time it happens it requires a reset to get the clock back to the correct time.

virginmedia 12-02-2007 17:43

Re: VOD - Beware!
 
I have read this in another thread somewhere!!!!!

cnewton2k 12-02-2007 19:23

Re: VOD - Beware!
 
i kinda have a similar problem that in when i am watching anything from the OD the clock jumps froward months !!!!

I look the other day and it said it was 6.30am on the 25 May 2007!! When it was about 2.30pm 10/02/07!!!

Did try speaking to faults but got put through to an Indian Call centre and they where about as much use as a Chocolate fireguard !!!

spiderplant 12-02-2007 19:52

Re: VOD - Beware!
 
Now if only we knew where "North" was...

*cough* http://www.cableforum.co.uk/board/34220672-post2.html *cough*

Nikesh 12-02-2007 19:59

Re: VOD - Beware!
 
You can find out what platform you're on by typing in your postcode here. :)

HDFootyMan 12-02-2007 21:17

Re: VOD - Beware!
 
Quote:

Originally Posted by almara (Post 34220368)
Since the latest code drop introducing the new EPG on V+, I find that playing any on demand content results in the clock going fast - so far its been by 18 minutes on each occasion. This means that planned recordings are screwed up - starting and finishing too early. Is there any Virgin Media staff who know if this is an identified software fault that’s going to be fixed in a future software update? Every time it happens it requires a reset to get the clock back to the correct time.

Works OK for me :confused: - I've just been watching some of the Green Wing from VOD and the time and date on my V+ are fine. Plus, the series link recording I setup for Prison Break started on time.

spiderplant 12-02-2007 21:17

Re: VOD - Beware!
 
Quote:

Originally Posted by Nikesh (Post 34220722)
You can find out what platform you're on by typing in your postcode here. :)

True, but it doesn't help in this case. I need to know which town the fault is in.

Stuart 12-02-2007 21:21

Re: VOD - Beware!
 
spiderplant works for Virgin, so I'm pretty sure he knows which platform he is on..

almara 13-02-2007 06:59

Re: VOD - Beware!
 
Quote:

Originally Posted by spiderplant (Post 34220846)
True, but it doesn't help in this case. I need to know which town the fault is in.

I'm in Glasgow - ex NTL Langley platform.

videodj 13-02-2007 16:26

Re: VOD - Beware!
 
I have noticed this today, my clock jump forward 10 minutes after watching Top Gear on VOD.

I'm in Northampton (Langley)

Reset the box and the time returned to normal.

Annoying though. Remote is also being slow, even after I reformatted the HDD last week after the new EPG was uploaded.


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