02-07-2005, 16:07
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#1
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Inactive
Join Date: May 2005
Posts: 81
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Dead Pixel - 15 Inch TFT
I recently bought a 15 Inch TFT flat panel monitor. It has one dead pixel. In the user manual it does not mention about a refund for dead pixels. Should I get a replacement?
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02-07-2005, 16:08
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#2
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 51
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: Dead Pixel - 15 Inch TFT
Nope, think you need a few more than one but it does vary from manufacturer to manufacturer.
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02-07-2005, 16:12
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#3
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Inactive
Join Date: Jun 2003
Location: Stoke-On-Heaven
Age: 38
Services: Freeview, 512k Pipex.
Posts: 1,758
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Re: Dead Pixel - 15 Inch TFT
Like paul says, I think manufactures generally deem it acceptable for a TFT to have 1-3 dead pixels.
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02-07-2005, 16:13
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#4
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Dead Pixel - 15 Inch TFT
You should ASK for a replacement. Unless you specifically asked for a 'A' grade panel you probably won't get one tho....
Having said that. My latop TFT screen had a dead pixel on it when I got that. When I cleaned it, it went away. Can't hurt to try 
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02-07-2005, 16:14
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#5
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Inactive
Join Date: Jul 2003
Location: Eglinton, Co. Derry
Posts: 7,640
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Re: Dead Pixel - 15 Inch TFT
Quote:
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Originally Posted by Michelle_Smith
I recently bought a 15 Inch TFT flat panel monitor. It has one dead pixel. In the user manual it does not mention about a refund for dead pixels. Should I get a replacement?
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It might sound odd but try gently massaging it .. seriously.
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02-07-2005, 16:15
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#6
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 51
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Posts: 15,735
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Re: Dead Pixel - 15 Inch TFT
Quote:
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Originally Posted by Bifta
Quote:
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Originally Posted by Michelle_Smith
I recently bought a 15 Inch TFT flat panel monitor. It has one dead pixel. In the user manual it does not mention about a refund for dead pixels. Should I get a replacement?
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It might sound odd but try gently massaging it .. seriously. |
I bet you say that to all the girls 
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02-07-2005, 16:20
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#7
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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Re: Dead Pixel - 15 Inch TFT
It is a bit of con but most manufacturers seem to consider this within tolerance. The consumer however sees it otherwise.
Take it back to the shop and simply state the dead pixel is in such a location that it make the screen unuseable for you, is thus unfit for purpose and demand a refund / replacement. Given that most major retailers have no quibble refund policies these days, and online retailers have similar policies then getting it changed shouldn't be an issue. Stand up for your rights
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02-07-2005, 16:24
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#9
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Inactive
Join Date: Jan 2005
Location: Glasgow
Age: 44
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Re: Dead Pixel - 15 Inch TFT
It's not a con as such. From what i understand, the manufacturing process isn't 100% and imperfections do happen. They happen with other components, but they happen on a per-component basis. A lot of buyers (especially businesses) don't have a problem with a few dead pixels here and there, so the panels don't get binned. If they binned every panel that had dodgy pixels, the prices would skyrocket.
Certain models/brands have different dead pixel polices. The retailer will probably accept it back though, right enough.
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02-07-2005, 16:25
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#10
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 51
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: Dead Pixel - 15 Inch TFT
When did you buy it? I'd take it back and make a lot of noise if they start saying no 
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02-07-2005, 16:26
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#11
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Dead Pixel - 15 Inch TFT
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Originally Posted by Michelle_Smith
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Ask to see it working in the shop before you take it home.
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02-07-2005, 16:27
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#12
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Inactive
Join Date: May 2005
Posts: 81
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Re: Dead Pixel - 15 Inch TFT
It is already home. It is the subject of this thread.
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02-07-2005, 16:30
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#13
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Dead Pixel - 15 Inch TFT
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Originally Posted by Michelle_Smith
It is already home. It is the subject of this thread.
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You just said you don't want to get a REPLACEMENT with 3 dead pixels.....
Take it back and ask them. If they offer you a replacement, get them to plug it into a pc so you can check it over before you take it home.
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02-07-2005, 16:32
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#14
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Inactive
Join Date: May 2005
Posts: 81
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Re: Dead Pixel - 15 Inch TFT
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Originally Posted by dilligaf1701
You just said you don't want to get a REPLACEMENT with 3 dead pixels.....
Take it back and ask them. If they offer you a replacement, get them to plug it into a pc so you can check it over before you take it home.
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I will do that
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02-07-2005, 16:32
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#15
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 57
Posts: 10,571
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Re: Dead Pixel - 15 Inch TFT
Quote:
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Originally Posted by dilligaf1701
You just said you don't want to get a REPLACEMENT with 3 dead pixels.....
Take it back and ask them. If they offer you a replacement, get them to plug it into a pc so you can check it over before you take it home.
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1 or 3 , do or dont , i am confused as well 
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