Dead Pixel - 15 Inch TFT
 

I recently bought a 15 Inch TFT flat panel monitor. It has one dead pixel. In the user manual it does not mention about a refund for dead pixels. Should I get a replacement?

Re: Dead Pixel - 15 Inch TFT
 

Nope, think you need a few more than one but it does vary from manufacturer to manufacturer.

Re: Dead Pixel - 15 Inch TFT
 

Like paul says, I think manufactures generally deem it acceptable for a TFT to have 1-3 dead pixels.

Re: Dead Pixel - 15 Inch TFT
 

You should ASK for a replacement. Unless you specifically asked for a 'A' grade panel you probably won't get one tho....

Having said that. My latop TFT screen had a dead pixel on it when I got that. When I cleaned it, it went away. Can't hurt to try :)

Re: Dead Pixel - 15 Inch TFT
 

It might sound odd but try gently massaging it .. seriously.

Re: Dead Pixel - 15 Inch TFT
 

I bet you say that to all the girls :naughty:

Re: Dead Pixel - 15 Inch TFT
 

It is a bit of con but most manufacturers seem to consider this within tolerance. The consumer however sees it otherwise.

Take it back to the shop and simply state the dead pixel is in such a location that it make the screen unuseable for you, is thus unfit for purpose and demand a refund / replacement. Given that most major retailers have no quibble refund policies these days, and online retailers have similar policies then getting it changed shouldn't be an issue. Stand up for your rights :)

Re: Dead Pixel - 15 Inch TFT
 

It is a cheapo TFT

http://www.dixons.co.uk/martprd/stor...B&page=Product

I don't really wanna get a replacement with 3 dead pixels or something

Re: Dead Pixel - 15 Inch TFT
 

It's not a con as such. From what i understand, the manufacturing process isn't 100% and imperfections do happen. They happen with other components, but they happen on a per-component basis. A lot of buyers (especially businesses) don't have a problem with a few dead pixels here and there, so the panels don't get binned. If they binned every panel that had dodgy pixels, the prices would skyrocket.

Certain models/brands have different dead pixel polices. The retailer will probably accept it back though, right enough.

Re: Dead Pixel - 15 Inch TFT
 

When did you buy it? I'd take it back and make a lot of noise if they start saying no ;)

Re: Dead Pixel - 15 Inch TFT
 

Ask to see it working in the shop before you take it home.

Re: Dead Pixel - 15 Inch TFT
 

It is already home. It is the subject of this thread.

Re: Dead Pixel - 15 Inch TFT
 

You just said you don't want to get a REPLACEMENT with 3 dead pixels.....

Take it back and ask them. If they offer you a replacement, get them to plug it into a pc so you can check it over before you take it home.

Re: Dead Pixel - 15 Inch TFT
 

I will do that

Re: Dead Pixel - 15 Inch TFT
 

1 or 3 , do or dont , i am confused as well :confused: