Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | interruption to power supply

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service

Disconnected, no dial tone: Cambridge area
Reply
 
Thread Tools
Old 21-10-2004, 00:36   #1
Axil
Inactive
 
Join Date: Oct 2004
Posts: 2
Axil is an unknown quantity at this point
Disconnected, no dial tone: Cambridge area

Hello,

I have been without a phone line for over two months now, after the phone went dead (no dial tone) suddenly for no apparent reason. I have still been receiving regular bills, paid by DD, and my TV and BB services are unaffected. I have tried many times to get through to Customer Services from phone at work, but never succeeded in getting through (after holding for more than half an hour in each case). Have also sent several messages via the NTL website. I checked the internal wiring from the phone socket, and there is definitely connectivity on lines 2 & 5 up to the main cable box, where it exits the flat. The phone itself is not at fault. My conclusion is that the line must have been accidentally disconnected by NTL.

Can anyone help me get through to someone who can sort this out for me quickly, please? I was thinking of sending an e-mail to Mr Vas Agridhiotis, but I read some posts indicating contact details listed on this site may be out of date. If so, I would be grateful if someone could post up to date details for the Area Manager handling Cambridge.

Thanks a lot.
Axil is offline   Reply With Quote
Advertisement
Old 21-10-2004, 00:59   #2
quadplay
Inactive
 
Join Date: Jun 2003
Location: Various
Services: 9am, 1pm and 8pm daily
Posts: 2,055
quadplay has a bronze arrayquadplay has a bronze arrayquadplay has a bronze array
quadplay has a bronze arrayquadplay has a bronze arrayquadplay has a bronze arrayquadplay has a bronze arrayquadplay has a bronze arrayquadplay has a bronze arrayquadplay has a bronze array
Re: Disconnected, no dial tone: Cambridge area

You could try ringing the out-of-hours telephone fault number on 020 8353 3796. This number should really only be used in an emergency where your telephone line has failed... But I'm sure your ailing relative might need to get hold of you at any time...
quadplay is offline   Reply With Quote
Old 21-10-2004, 06:49   #3
paulyoung666
Permanently Banned
 
paulyoung666's Avatar
 
Join Date: Jun 2003
Location: norton , teesside
Age: 57
Posts: 10,571
paulyoung666 has a nice shiny star
paulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny starpaulyoung666 has a nice shiny star
Re: Disconnected, no dial tone: Cambridge area

hi and to the site Axil , why the hell have you left it for 2 months
paulyoung666 is offline   Reply With Quote
Old 21-10-2004, 09:41   #4
Axil
Inactive
 
Join Date: Oct 2004
Posts: 2
Axil is an unknown quantity at this point
Re: Disconnected, no dial tone: Cambridge area

Quote:
Originally Posted by paulyoung666
hi and to the site Axil , why the hell have you left it for 2 months
Thanks.

To answer your question, combination of too little time and no inclination to stay on hold indefinitely. However, my mobile bill has gone through the roof so I'm determined to do something about it. I'll try that number jimbo suggested, and see how it goes.
Axil is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 21:06.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum