10-11-2024, 15:24
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#1
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Trollsplatter
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 38,024
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Ending contract early
Hi folks, offspring has moved into his first flat with some friends and they’re looking at getting VM but a bit scared of the 18 month contract tie-in. Can anyone advise what the penalty is for ending a contract early should that be necessary? IIRC they charge a reduced monthly rate? It’s been so long since I’ve been a VM customer myself I’ve forgotten all this stuff now. 
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10-11-2024, 15:51
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#2
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: Ending contract early
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10-11-2024, 16:11
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#3
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Trollsplatter
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 38,024
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Re: Ending contract early
Thanks  … that worksheet looks like it needs a degree in maths to work with
Though it’s useful that they’re completely transparent in the way they work it out.
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10-11-2024, 16:49
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#4
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,774
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Re: Ending contract early
If any of them are students there are 12 month and 30 day rolling contract deals.
https://www.virginmedia.com/broadband/student
Looks like they are timed with the student year not available till 2025 now.
Last edited by Mr K; 10-11-2024 at 16:52.
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10-11-2024, 18:09
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#5
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: Aquiss FTTP (900M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 29,510
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Re: Ending contract early
Basically, its expensive, they charge the remaining months at around 95% I believe.
__________________
 Baby, I was born this way.
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10-11-2024, 18:25
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#6
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,774
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Re: Ending contract early
If moving to somewhere where there are no VM services, you can reclaim the cancellation charges (allegedly).
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10-11-2024, 18:43
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#7
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,440
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Re: Ending contract early
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10-11-2024, 19:29
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#8
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Trollsplatter
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 38,024
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Re: Ending contract early
Thanks everyone
Yes, I saw the rolling options, but they are a lot more expensive per month and the speeds available are lower. I don’t know what they’ll go for but as this is their first flat-share I can understand why an 18 month commitment is giving them pause for thought.
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10-11-2024, 19:44
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#9
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XIV
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 14,751
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Re: Ending contract early
It's a shame 5G routers cost a lot otherwise data sims aren't as expensive
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11-11-2024, 12:10
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#10
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cf.mega poster
Join Date: Feb 2012
Posts: 4,725
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Re: Ending contract early
Are there other non-VM options that they could consider? The other thing is that some ISP's will buy out your contract (up to a max amount) that could help when the account holder needs to move to another property. Not much consolation but it all goes in the mix.
__________________
Unifi UCG Ultra + Unifi APs | VM 1Gbps
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11-11-2024, 14:03
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#11
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Trollsplatter
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 38,024
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Re: Ending contract early
Quote:
Originally Posted by ianch99
Are there other non-VM options that they could consider? The other thing is that some ISP's will buy out your contract (up to a max amount) that could help when the account holder needs to move to another property. Not much consolation but it all goes in the mix.
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There’s no FTTP in their street and they are all pretty data intensive in their work and play. They could go for an Openreach product but I suspect they’ll end up noticing the compromise.
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