I have 1MB BB, Family Pack and 321 phone line. I was paying close to £50 per month but phoned last September after seeing an offer in the shopping centre and they offered me 1MB for £9.99, which I accepted. I then noticed an offer in December for 1/2 price family pack for existing customers (still showing on their site (
http://www.home.ntl.com/page/existing_fampackoffer - offer available to those customers not on a Family Pack) - I phoned and after some discussion (as I was already on Family Pack and at first CS claimed I was not entitled to it until I pointed out the wording on their website), the normal CS put me on this deal.
I am therefore paying £30.99 for 1MB, Family pack and 321 (plus coming to the end of a Onetel deal for free evening and weekend calls for one year). Is this still a good deal or should I be contacting Customer Retentions for the Talk Talk price match which will upgrade my BB speed - I have read the thread and can only recall one person mentioning that they got the TT and Family Pack - have others managed to get this and if so, at what price please (West Yorkshire)? The offer on Family Pack will finish at the end of next month and if other offers are available now, or then, that mean faster broadband as well I would like to get them (and am happy for my phone calls to be included as well now that the Onetel deal is finishing). The only complication may be that the broadband is through a Pace STB (still C&W branded as had for years!) which I understand cannot cope with faster speeds?
Many thanks
MrB