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Originally Posted by hongman
I just upgraded from 2MB to 10MB over the phone.
The 1st guy said it takes 3-5 days
The 2nd Girl says it takes 24hrs
The 3rd guy says it takes 1 week
I always thought it was instant? When I upgraded online by accident it was instant. All it does it assign a high tier docsis file to my modem right?
I have a feeling they are muggin me off. My modem did reboot itself twice, but still on 2MB.
Cheers
Hong
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Were you offered the 10mb for the same price as your current 2mb for the first month,if so it can take 3-5 days.