I got the same email and am on the same £9.99 deal. A little thoughtless of them - as far as I know some users HAVE been allowed the upgrade at £7 - I've read recently on another forum I think (perhaps digital spy) so I suggest you ring again tomorrow and see if you get another CSR who's more helpful - BUT you still might be promised something which when you get your bill turns out to be the full price.
---------- Post added at 17:24 ---------- Previous post was at 17:23 ----------
Quote:
Originally Posted by pk1209
It looks like it's violating trading standards to me.
http://www.tradingstandards.gov.uk/
Generally, if something is advertised at a certain price, the seller has a legal obligation to sell it at that price. Happens a lot at my work.
This is a little different, as the actual price for the service isn't stated, but would be worth looking into.
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I take my hat off to you - what a brilliant idea.
---------- Post added at 17:26 ---------- Previous post was at 17:24 ----------
here's a link for all you folks.
http://www.alchemyworx.com/ntl/broadband/feb06/1mb.htm