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Originally Posted by Ignition
Quite sure you aren't allowed to upgrade if you have been forced to downgrade.
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It wouldn't surprise me, but surely the sensible thing would be for ntl to forget past crimes against caps, as there are now official unlimited services available for those customers.
I still find it a little surprising that they aren't offering a 37.99 unlimited service. I'd have thought if 2mb was going to be the fastest unlimited service then surely they'd have made that the 37.99 service. They may not be too happy if lots of people downgrade to 2mb and pay £13 a month less as a result.