"£5 0 upgrade fee payable in respect of certain existing equipment"
Above taken from the NTL 10MB site.
http://www.ntlworld.com/microsites/10/ - At the bottom of the page in green text
If that means because I have an old ntl 100 modem, I have to PAY to have the modem upgraded to receive the full 10MB service (Even though im paying £38 a month) - Im off to ADSL.
Call it throwing rattle out of the pram if you wish, but that just sucks.