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Old 10-08-2005, 18:08   #2
Neil
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Join Date: Jun 2003
Posts: 6,058
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Re: Help with speed problems in Ipswich area

Quote:
Originally Posted by Gizmo1
Using 3meg service but last night noticed about 30% drop in upload and dowload speed. Up 23.8 KB/sec Down 239.5 KB/sec.
Did usual checks rebooted modem and PC, cleared cache, ran spyware progs and antivirus etc no improvement.
This morning still slow so rang BB help and they said there was a problem in IP3 and 4 which was being worked on.
What/where were you downloading from?

Quote:
Originally Posted by Gizmo1
This evening still slow so rang BB help and told there is no problem and that my speeds were perfectly acceptable for a 3 meg connection! By my calculation this is little more than 2 Meg speed.
Can anyone help please?
How did Tech Support come to this conclusion?

Try this speed test, & post back your results (make sure you're not up/downloading anything else when you run the test).

to the site too.
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