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Old 20-04-2005, 09:31   #19
Musicman
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Join Date: Oct 2003
Location: St.Albans
Services: Variable speed 10MB BB, Phone & Sky+
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Re: Broadband Doesn't Work

Well the engineer called round yesterday, took one look at where the cable goes through the brick wall (6 inches above the pavement) at a right angle, pulled the cable back through and he instantly saw that the cable was damaged at this point.

I suspect, the vibration due to the work will of caused the damage as a result of bad installation, as there is no way, that moving the cable around a bit would of stripped off the outer sheath of the cable.

However there was no mention of any charge for the replacement cable. This is happening Friday, and I assume that they pull the new cable through the conduit, using the old cable, as the conduit will be buried by then.
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