Samsung STB last 3 months, can never get wide screen to work right.
1st off I call NTL and they want my phone number, well they were unable to connect a phone so no phone number. I'm then told that I've called the wrong service number, but they do not have another number, in fact I'm asked or told I DO NOT HAVE NTL!

I reply that's funny I have a bill I pay to ntl and heres my account number, I'm told that is not a ntl account number, thats funny NTL billing, TV Broad band they take the money and yet I'm not a customer!
So, with all this I can't get service man to my flat now. They have been here twice for a phone they can't supply but when it comes to the problems with the box.
Can anyone help?
Thank You