Tips:
How to avoid shoddy customer services? leave them
How to avoid unreasonable caps? leave them
How to deal with continued billing after leaving them? Cost them lots of money by ignoring their defunct letters of *illegal threats* and if it does get to court then strike.
I left NTL about 9 months ago or so and im still being billed even though both my phone account and cable account was settled in full. Yes before any nerds pipe up they are seperate well in my case they are.
33p seems to their records to still be outstanding, boy am I gonna have a laugh if they threw it in the courts. 33p worth of one hand not knowing what the left is doing if they should take action will cost them 1000's.
Enjoy NTL the company known for shoddy service, restricted service, unstable service. If any more reduncies take place I suggest they look at the management all levels as the general staff themselves are fine but bound by BS
Gotta love Harmony