Quote:
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Originally Posted by mcfc2134
Using online speed upgrade method, and I get this error:
Unable to identify the cable modem MAC (or Ethernet) address. Please reboot your PC and Cable Modem and try again. If you need further help, please contact our customer support (0800 052 2000).
Advice?
Thanks
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your using the wrong username and password, it needs to be the first one ntl gave you, eg..
john.smith45
s987654237
hth
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Quote:
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Originally Posted by nate
usually a problem if you're behind a router..
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but his cable modem is in front of the router...
