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Originally Posted by cr80123
Nowhere in those terms and conditions does it mention anything about moving to a non-ntl cabled area. I don't really know how to makes this any clearer, the content of that document is the agreement between ntl and the customer. They can take any official line they like, it doesn't matter one bit, when you sign the contract both parties are agreeing to be legally bound by the terms and conditions, nothing more nothing less. Yes the current process is clear, ntl have neglected (unbelievably) to include any provision in their terms and conditions for a customer moving to a non-cabled area. I would contend you could terminate the contract under clause 20ii as they would have significantly reduced the content of their services (i.e. from having a service to having none at all).
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Wakey, Wakey. Would you use that clause if you went blind then?
They haven't reduced the content of their service at all, it's still there where you agreed it should be installed. Now if you want to insist on your version of your rights you can ask them to move the equipment at your cost to your new location.
