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Re: Being charged for time *after* my contract ended. Can anyone offer hope?
Wow - I wasn't expecting this much response! Thanks for the info people.
Here are some more details of the situation:
- I'm almost 100% sure that no written contract was sent out to me and they *definitely* have nothing with my signature.
- When the contract was agreed over the phone, they never mentioned that this was a minimum contract. In fact I emphasised many times that I would only need it for the agreed 9 months. Despite this, I wasn't informed of the cancellation terms nor do I recall being referred to terms & conditions.
- No demand for payment (or any communication from NTL) has reached me until this point in time (for whatever reason).
Are your opinions still divided on this matter? The situation is looking more and more complicated than I imagined - although the complications could (possibly) work out in my benefit by the sounds of it. Although when I briefly spoke to their CS team today they pretty much said that I'm the one in the wrong - but she did say that the disconnections team *may* have a different view.
Anymore recommendations? All your advice is MUCH appreciated - I'm certainly more hopeful after reading your posts.
Thanks,
Chris
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