Thread: How many NTL engineers does it take to fix this?
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Old 15-02-2005, 21:36   #29
Strzelecki
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Re: How many NTL engineers does it take to fix this?
Yep. that's true. Although to be fair to NTL and me going through the usual channels, I called the 4 times, never had to hang on more than 10 rings, always got through to someone who knew what I was talking about and always got an engineer booked for the very next day. The break down just occurred between someone dealing with the engineer booking and the engineer actually reading my account notes. But thanks to Alex it all got sorted. Should have really had to come to this though!
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