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Originally Posted by Ignition
Digi TV is on the way to Leicester.
Sorry about the call centre issue, FWIW I agree.
Get a business package if you want to speak to a technically 'adept' person when you ring tech support. If you are looking to speak to network management level people though you'll be disappointed, even business custs don't deal with networks directly, though business cable support are very good. Considering I remember you complaining about subsidising all those people who phone for basic queries don't see why they should subsidise you as you're too knowledgeable to speak to standard tech support who, necessarily, are not 30k a year network engineers.
Business package will give you 30GB/month + unlimited in office hours, altenately there are providers who can assist you.
Try using a smaller ISP with virtually no customers. While the people on the phones do their best you have to remember that some depersonalisation is inevitable with a company with over 1.2 million HSI customers.
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Yes I am considering the business lite package at the moment I will be happy with unmetered only during office hours, on this package am I breaking contract if I share 2 pc's on the same connection?
Also respect to you ignition all your replies have been calmly written and I have had no abuse from you, you are a credit to NTL.