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Originally Posted by Debsy42
Sounds like you're running the CD there, you don't need to do that as the modem will already be registered.
Exit from the CD, take it out of the drive and use it as a coaster. Do everything you did previously again and it should work.
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tried that didnt work?
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Originally Posted by Matt D
Are you sure the ethernet port works OK?
Also, you don't need to use the ntl CD to install the connection again, as I assume you have already previously registered the connection back when you first connected using USB. *All* you should need to do is follow the steps in your 1st post. Also, it may help to uninstall the USB drivers for the cable modem.
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I removed all usb drivers and searched for usbcm files on my computer it found none so I tried the ethernet cable but still nothing.