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Originally Posted by HD462
I guess you work for NTL do you if you're so defensive of them. I'm not critising staff, I wouldn't have stayed with them so long if I wasn't happy with the service overall. Just had a guy here today fitted the new Samsung box. 
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No I don't, I was just pointing out that they are probably in the right here, I don't know why it takes so long for your bill to arrive though, I don't pay much attention to my bill as I don't use the phone so it is the same every month.