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OinkyBoinky · 15-01-2005, 22:06

hmmm.. Ever since the day i've had NTL installed... (Nearly two years), i've had a constant Area code issues, Contacted CS many times, they say they'll look into it, but nothing ever gets done, they say things like we'll pass on the problem to tech support, and we're running test and will call you back.. they never have....

The problem is that my phone lines thinks i'm in a another location... I live in Folkestone (shepway) Kent, and my local area code is 01303... and with most people, when you wanna rung someone in the same area code as you, you dial just the normal number bar the area code...

however in my case my phone line thinks i'm in dover... say i was to dial 123456... its the same as me dialing 01304123456 rather than 01303... so basically if i wanna make a local call and phone friends/family in the same area code, i MUST dial 01303...

All in coming calls are uneffected; only outgoing; if some dials my phone number with the 01303 prefix they get through... if some in the 01303 area phones my number without the areacode they get through...

has anyone else ever had the same problem? did CS fix it within 2 years? the problem was reported to NTL, 20 min after the engineer left... we wanted to test the phone straight away...

other than this, i've had no probs with NTL, all i ahve at the mo is basic 123 phone line, and 750k broadband...

*edit* if it helps, my postcode is CT19...

15-01-2005, 22:06	#1
OinkyBoinky Inactive Join Date: Nov 2004 Location: Kent, England Age: 37 Services: NTL 2048kbps CM Basic NTL TV Posts: 293	Area Code Issue hmmm.. Ever since the day i've had NTL installed... (Nearly two years), i've had a constant Area code issues, Contacted CS many times, they say they'll look into it, but nothing ever gets done, they say things like we'll pass on the problem to tech support, and we're running test and will call you back.. they never have.... The problem is that my phone lines thinks i'm in a another location... I live in Folkestone (shepway) Kent, and my local area code is 01303... and with most people, when you wanna rung someone in the same area code as you, you dial just the normal number bar the area code... however in my case my phone line thinks i'm in dover... say i was to dial 123456... its the same as me dialing 01304123456 rather than 01303... so basically if i wanna make a local call and phone friends/family in the same area code, i MUST dial 01303... All in coming calls are uneffected; only outgoing; if some dials my phone number with the 01303 prefix they get through... if some in the 01303 area phones my number without the areacode they get through... has anyone else ever had the same problem? did CS fix it within 2 years? the problem was reported to NTL, 20 min after the engineer left... we wanted to test the phone straight away... other than this, i've had no probs with NTL, all i ahve at the mo is basic 123 phone line, and 750k broadband... edit if it helps, my postcode is CT19...