Cable Forum - View Single Post

Chrysalis · Today, 06:50

I think its a shame whats happening.

It wasnt perfect, but it did serve a purpose, and the community on it was reasonably active.

Sometimes the support offered was a joke, where staff would take 2 weeks to notice posts, and then take another week to reply just asking "you still have the problem".

But it also could be useful, I remember when I moved away from Virgin Media, I just could not arrange them to pick up my old equipment, with many phone calls, as a last resort I posted on the forum, and they did via DM arrange a pickup.

Today, 06:50	#55
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,048	Re: VM Community Forum Move I think its a shame whats happening. It wasnt perfect, but it did serve a purpose, and the community on it was reasonably active. Sometimes the support offered was a joke, where staff would take 2 weeks to notice posts, and then take another week to reply just asking "you still have the problem". But it also could be useful, I remember when I moved away from Virgin Media, I just could not arrange them to pick up my old equipment, with many phone calls, as a last resort I posted on the forum, and they did via DM arrange a pickup.