Thread: Tivo V6 Virgin on demand catch up and box sets
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Old Yesterday, 19:04   #5
japitts
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Re: Virgin on demand catch up and box sets
Quote:
Originally Posted by trueblood View Post
Checked today and now working. Must have been a localised problem, just wish CS agents could find this out before saying need to send engineer and your box might need swapping !!.
To be fair, a tech visit is the correct process when a fault is reported that can't be attributed to any known issue.

They should usually be sending text reminders the night before a visit, to check it's still needed. That gives you a good way of cancelling the visit if the fault has resolved in the interim - you can cancel via myVM online also.
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