This is what I replied
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Hi Mick,
After a good start on the Forum I stumbled on the fact that Forum regulars were in fact happily accepting NTLs atrocious customer service. They are all savvy enough to make sure they get what they want from NTL and are content to let everyone else pay for and therefore subsidise their use of NTL.
My post did not advise how to get a Samsung STB but was a campaign to get NTL customers demanding STBs that actually work.
I am disappointed that self interest groups, NTL employees and experienced NTL users felt unable to understand my actions and convinced yourselves to pull my thread.
I know, you know, th'engineer knows what I am saying is factually correct.
No doubt my access rights will shortly be curtailed but I will try to put my point across until such time.
Victor
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Not a lot I can add to that except Mick says I won't be banned!