Quote:
Originally Posted by RichardCoulter
Wasn't calling anyone names, it was a descriptor for those indulging in such behaviour.
A meeting with VM staff??
My post has just been brought to me, my complaints about these people have 'been noted', 'are useful to attain the excellent customer service that we aim to provide' etc (the usual insincere nonsense) with a £50 credit applied to the bill.
My original complaint has been glossed over, so i'll be taking this to the regulator. It really does seem that VM think that their customers will put up with abysmal service and that it's cheaper to throw a few quid at those who won't tolerate it and continue to employ cheap labour.
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Glad to see you have someone to bring your posts to you.
Why take the complaint to a regulator when you have access to senior management in VM?