Cable Forum - View Single Post - General Coming Soon to Virgin Media TV (2016) Vol 2

Bananaman_007 · 06-09-2016, 23:01

Everything i have been reading i agree 100% with. Virgin claim they are serious about mobile then why have they not got 4G? They claim they want to offer the best on demand content yet they were miles ahead of Sky in that respect a few years ago, now look at the gap. They hugely disrespect their customers by giving the loyal customers price increases to fund better discounts for new subscribers. Don't get me started on the TIVO or the fact that 7 months after release they still have not got support for the Samsung Galaxy S7 or Edge with its Android app. Smaller 1 man operations can get this sorted so why can't a huge company like this? I sent them a tweet asking about it and all i got was we are working on it. Im sorry that is not good enough when my bill has gone up 40% in 2 years.

When i phoned to cancel, they did nothing to even try and persuade me to stay and i have had no contact since. They are quite happy to ring me every few weeks trying to sell me Sky Sports, or a mobile that i have told them many times im under contract elsewhere and would not take a Virgin mobile as they do not offer 4G.

06-09-2016, 23:01	#2114
Bananaman_007 Inactive Join Date: Nov 2011 Posts: 267	Re: Coming Soon to Virgin Media TV (2016) Vol 2 Everything i have been reading i agree 100% with. Virgin claim they are serious about mobile then why have they not got 4G? They claim they want to offer the best on demand content yet they were miles ahead of Sky in that respect a few years ago, now look at the gap. They hugely disrespect their customers by giving the loyal customers price increases to fund better discounts for new subscribers. Don't get me started on the TIVO or the fact that 7 months after release they still have not got support for the Samsung Galaxy S7 or Edge with its Android app. Smaller 1 man operations can get this sorted so why can't a huge company like this? I sent them a tweet asking about it and all i got was we are working on it. Im sorry that is not good enough when my bill has gone up 40% in 2 years. When i phoned to cancel, they did nothing to even try and persuade me to stay and i have had no contact since. They are quite happy to ring me every few weeks trying to sell me Sky Sports, or a mobile that i have told them many times im under contract elsewhere and would not take a Virgin mobile as they do not offer 4G.