Quote:
Originally Posted by TAZMANUK
When you did live chat to get the upgrade what date was you given in my Virginmedia, as mine says December to February, on asking their trying to charge me £5 per month for the do called free upgrade until it hits my area.
I declined as a new customer can get it now also with a Samsung tablet all the perks of being a new customer, however me being a customer over 15 years gets fobbed off.
I phoned again to the excuse of my cable might need replacing strange that when I'm on 152mbps never had issue with speed.
But then said but if I pay £5 a month can do it now??? Thought my cabling wasn't up to it??? Takes the biscuit
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I did the same but for me they reduced my bill by £13 and upgraded me to 200 after I informed them that my next door neighbour could get the 200 as a new customer. I suppose it depends on who you speak too.
Regards
John