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Originally Posted by Taf
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Puzzling. Try logging into (or out of?) MyVM, then try it again.
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Originally Posted by mhatter67
Thanks as always SP, no I tried this VM guide link here and when I went on the associated link I could not find the box swap option, don't know if I was going mad. |
You may be
. The instructions seem correct to me.
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As always a friendly engineer installed the new box and while taking to him about Virgin TV Anywhere he informed me it seems to be policy not to get involved with this on faults, completely understand but it would not hurt I think in giving the customer this web address on a box swap!
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I agree; it's unfortunate they made it part of TV Anywhere rather than standalone. I'll ask if we can get some cards printed for techs to hand out.
Glad it worked anyway.