Quote:
Originally Posted by gus0898uk
I got a shock today when my bundle price jumped by £8. Looking at my account I note that an £8 promotional discount has expired.
I spoke to a nice lady in accounts and she told me that the only thing she could do was supply me with a Tivo box (£20 self install) which would reduce my account from about £65 to somewhere around £55, plus the £15.99 phone line.
Is this worth considering or should I go to retentions?
I have an ntlworld.com e-mail so have been with the company for many years.
We have the V box HD XL package, super hub 30mb, free phone calls and caller display, the bill was £65 plus 15.99 less £8 before.
We are both of an age where we are not too bothered about recording programmes as Catch up covers most things, without the ads 
Any tips or help most welcome |
If I've read this correctly you're being charged an extra £8 but by paying £20 for a TiVo you can reduce your bill by a tenner. In other words you could be £2 better off than you are now and have a better box (with more BBC iPlayer content, and some of it kept for longer, than your current box, even if you won't use the record function).
That doesn't sound too shabby to me, especially as you weren't looking, this has only arisen because your old discount expired.