I got a shock today when my bundle price jumped by £8. Looking at my account I note that an £8 promotional discount has expired.
I spoke to a nice lady in accounts and she told me that the only thing she could do was supply me with a Tivo box (£20 self install) which would reduce my account from about £65 to somewhere around £55, plus the £15.99 phone line.
Is this worth considering or should I go to retentions?
I have an ntlworld.com e-mail so have been with the company for many years.
We have the V box HD XL package, super hub 30mb, free phone calls and caller display, the bill was £65 plus 15.99 less £8 before.
We are both of an age where we are not too bothered about recording programmes as Catch up covers most things, without the ads
Any tips or help most welcome