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JayAy · 25-02-2014, 20:20

When it is working are you getting 1080P quality or something less than this? Use the information button on the remote to display the quality information.

If you are not getting to 1080P quality (where the netflix media supports it) then you have a problem with how VM is getting the signal form their local server to you - basically they have not provided sufficient capacity for all subscribers attached to that server - it's what they call over utilisation, but is really under provisioning.

My netflix was appalling until they sorted out the capacity issues in the local area (yes this affects both broadband and TV/Tivo). So don't let them fob you off.

Keep on at them.

25-02-2014, 20:20	#9
JayAy Inactive Join Date: Mar 2006 Posts: 257	Re: Tivo and Netflix When it is working are you getting 1080P quality or something less than this? Use the information button on the remote to display the quality information. If you are not getting to 1080P quality (where the netflix media supports it) then you have a problem with how VM is getting the signal form their local server to you - basically they have not provided sufficient capacity for all subscribers attached to that server - it's what they call over utilisation, but is really under provisioning. My netflix was appalling until they sorted out the capacity issues in the local area (yes this affects both broadband and TV/Tivo). So don't let them fob you off. Keep on at them.