Thread: 60M Superhub 2 problems
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Old 11-02-2014, 20:17   #22
Superblade7
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Join Date: Mar 2011
Location: Sheffield
Services: Sky Q 2TB & Sky Q Mini (Box Sets with Cinema & Sports HD) with VM VIVID 100Mbps Broadband & M Phone
Posts: 582
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Re: Superhub 2 problems

Quote:
Originally Posted by bp2411 View Post
I just rang VM and the automated service said my hub wasn't activated? I went through the automated process and now I'm getting decent download speeds aswel as a good speedtest result also on down stream the power level is now



Power Level (dBmV) 5.90 6.42 6.08 6.28 5.72 5.38 N/A

N/A
Quote:
Originally Posted by bp2411 View Post
I rang VM earlier and asked them to activate my old SH, they done so and said to call back in a few days to see what happens with the old SH re-activated and they'll look into sending a replacement SH2. Heres my power levels on the old SH and everything is back to normal

Power Level (dBmV) 7.9 dBmV 8.8 dBmV 8.5 dBmV 8.0 dBmV 8.8 dBmV 8.4 dBmV N/A N/A
Quote:
Originally Posted by heero_yuy View Post
Your levels are outside the considered norm (Too high). Though things may well run OK don't be surprised if there's trouble on the horizon.

From your previous levels and the presence of the FPE I think a tech needs to to look at the whole setup.
As per my earlier post and others, you really need a tech visit to check your power levels. They'll probably just need to replace your 6dB FPA with a 10dB FPA to lower your levels and hopefully you'll be ok. A new SH2 won't help you until you get your power levels sorted.
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