Quote:
Originally Posted by Damien
Well some people do find it difficult. London has a especially vast and confusing underground system and it's intuitive to Britons, especially Londoners, but it seems as if it can be confusing to foreigners. Especially those who do not have an equivalent metro system where they live.
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Having used a ticket window on the tube once, and having had to shout to make myself heard through the glass in a noisy station, I can say the ticket window is the very last place I would be queuing to ask for help getting around.
If help is what people need, then designated helpers on the concourse and platforms is the way to go.