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mark1234 · 28-08-2013, 11:39

Hi,

I'm a 60Mb customer with an SH1 and the corresponding rubbish wifi signal strength. I've lived with it, but we're getting more wireless devices in the house now and it's just nonsense that we only get good signal in 1 or 2 rooms - my son can't even stream YouTube from the room next to where the SH is.

I have no other issues with the SH1, and from what I've read the SH2 is basically an SH1 but with good wifi range. Is there a way to get VM to just pop one of those in the post for me? I'm a long standing customer and am out of contract at the moment, though do have a (now very small) retentions discount from some time back.

Or am I going to have to spend some money to solve this problem, either by paying for an SH2 that I will never own, or by buying a decent separate router?

Thanks.

28-08-2013, 11:39	#1
mark1234 Inactive Join Date: Sep 2006 Location: Nottingham Services: Virgin TV XL, Broadband XL (60), Phone XL, Windows 7 Media Centre Posts: 284	Getting decent wifi signal Hi, I'm a 60Mb customer with an SH1 and the corresponding rubbish wifi signal strength. I've lived with it, but we're getting more wireless devices in the house now and it's just nonsense that we only get good signal in 1 or 2 rooms - my son can't even stream YouTube from the room next to where the SH is. I have no other issues with the SH1, and from what I've read the SH2 is basically an SH1 but with good wifi range. Is there a way to get VM to just pop one of those in the post for me? I'm a long standing customer and am out of contract at the moment, though do have a (now very small) retentions discount from some time back. Or am I going to have to spend some money to solve this problem, either by paying for an SH2 that I will never own, or by buying a decent separate router? Thanks.