Thread: 12 months half price sale
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Old 24-07-2013, 16:48   #24
greeninferno
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Re: 12 months half price sale
Quote:
Originally Posted by Chad View Post
I called Virgin in December to confirm I wanted to cancel my services. I had already been offered 12 months 1/2 price from SKY through a family member. Virgin put me through to retentions who asked why I wanted to leave. I confirmed I was not happy with the latest price increases and intended to move to SKY. Virgin did make me a reasonable offer to stay however I confirmed I was getting a better offer elsewhere. Virgin retentions asked what deal I was being offered. I explined 50% off for 12 months via SKY. Retnetions advised they couldn't match that and confirmed my services would be cancelled.
just out of interest what was the offer?

you did the right thing though exhausted all avenues open to you and got the best deal - loads of people seem to just moan and complain about their deal instead of proactively seeking to improve it.
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