[Sirius]

Originally Posted by Bogof

Thay (Sky) did it with at least 5 months notice, I know as I have Sky and now have sky email via yahoo.

http://www.theregister.co.uk/2013/04...r_subscribers/

The BSkyB man also told us after publication that the media giant repeatedly informed its customers about the switchover from Gmail to Yahoo! mail. However, we've heard from readers who received no such messages from the company prior to the change.

The migration to Yahoo!'s servers, which happened with little or no warning for some users, was branded a total cock-up by Register readers. One thundered to us:

Not on Sky myself, but had a phone call from an elderly relative today: she'd turned on her little Windows XP computer to see it lock up when trying to download 8,000 emails dating back to 2008.

A BskyB spokesman claimed customers could easily learn more about the company's decision to shift from Google to Yahoo! by simply looking at Sky's user forums. Indeed, they are lit up with rage at the moment with some even complaining with caps-lock mode fully engaged to show how very angry they are.

But, when pressed, the Sky spokesman conceded that not everyone uses or is even aware of the company's online discussion boards.