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Old 08-12-2012, 00:12   #11
sollp
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Join Date: Mar 2005
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Age: 56
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
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Re: VM have work to do to be top

Quote:
Originally Posted by Qtx View Post
3 times a year?
The prices go up is the point, as to how many times...all companies do it

---------- Post added at 23:12 ---------- Previous post was at 23:11 ----------

Quote:
Originally Posted by speedski View Post
15.1% increase on VM this year - a retention deal that sees my bill go UP (that was from outbound Retention too!)

Off to Sky I've gone for TV, gets installed Tuesday - Ironically I am probably going to keep VM TV, but only because the bundles cheap and I already have a 1tb TiVO - internet and phone can't be beat - if VM keeps this up they are going to end up having to target the low revenue, low need customers and just hope they get the volume - thy have no interest right now in retaining high ARPU accounts.
Of course they want to keep customers
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