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Old 14-10-2012, 21:01   #32
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
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Re: Engineers - how good are they

Quote:
Originally Posted by kop32 View Post
Perhaps Virgin Media should just employ your Line Manager and then all of their problems would be solved and know one would ever have to complain ever again ..............
In Arthur's defence, he was answering a question asked by spiderplant.

However, if VM are unable to resolve his problem despite six visits, do you not think he has every right to complain, or at least think VM are not providing an adequate service?
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