Cable Forum - View Single Post - 30M Finally had enough of VM BS...........

kwikbreaks · 05-09-2012, 18:29

Yes cable can deliver but for many it simply doesn't. Mines fine right now but it has been poor in the past.

My main gripe with VM is the huge delay between announcing speed doubling and actually delivering it. For me it's no big deal as I bypassed the wait by upgrading to a speed doubled product but probably millions of existing customers are getting a worse deal than new customers as they are paying the same price but getting half the speed - or sometimes more if they've neglected to visit the car boot sale known as retentions internally recently.

I was going to leave VM for BT Infinity but Openreach CBA to actually turn up and do the install so I cancelled and upgraded with VM instead. If the poor performance I've seen before returns I'll give them another chance.

05-09-2012, 18:29	#72
kwikbreaks cf.mega poster Join Date: May 2010 Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP. Posts: 2,082	Re: Finally had enough of VM BS........... Yes cable can deliver but for many it simply doesn't. Mines fine right now but it has been poor in the past. My main gripe with VM is the huge delay between announcing speed doubling and actually delivering it. For me it's no big deal as I bypassed the wait by upgrading to a speed doubled product but probably millions of existing customers are getting a worse deal than new customers as they are paying the same price but getting half the speed - or sometimes more if they've neglected to visit the car boot sale known as retentions internally recently. I was going to leave VM for BT Infinity but Openreach CBA to actually turn up and do the install so I cancelled and upgraded with VM instead. If the poor performance I've seen before returns I'll give them another chance.