Quote:
Originally Posted by nodrogd
First Telecom offer an alternative service targetted at cable customers. No contract and no connection fees. Just disconnect the dialler box in periods where you normally get free calls from Virgin.
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Thanks I didn't know about First Telecom. Their prices are slightly higher than 18185 for normal calls (unfortunately 10 x higher for our occasional calls to Netherlands), but I will consider changing to them if 18185 problems occur again.
This week 2 calls using 18185 were OK so I'll see what happens.
18185 did reply to my fault reporting, to say that there was nothing wrong with their service, it could be a temporary fault, or my landline provider may be blocking or impeding the service.