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Old 19-07-2012, 19:56   #37
The Installer
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Join Date: Mar 2007
Location: West Midlands
Services: Telewest Stuff
Posts: 241
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Re: My awful experience with Superhub and 60Mb - in pictures

Quote:
Originally Posted by alistairgd View Post
On the phone to support now, thanks for the advice.
No problem, just get a tech to come out and when he turns up, makesure that the job gets passed to network, then you should hopefully be on the way to getting your problem sorted.

The above advice is asuming that your repull was done properly and there is no other fault on any other bit of equipment on your line.

It might take sometime, but this would be the path you need to follow and to be fair the network guys normally get stuff sorted when they get on to it.

Good luck
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