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Originally Posted by Tim Deegan
I thought that with VM you don't actually own the equipment, and that it is owned by VM?
If this is the case, then a warranty wouldn't apply.
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The routers weren't classed as owned by VM, only the modems.
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It is very interesting to see that VM are sending out routers to people who are having problems with the wireless on the SH. Maybe they have had claims against them that the SH isn't fit for purpose as a wireless router. Can you shed any light on this Ben??
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Execpt that is not what they are doing. The OP had a previous standalone router from VM that they happen to be using with the SuperHub. It seems VM are replacing the router because it now doesn't work with the speed of broadband.