Thread: Superhub can we really write it off?
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Old 25-12-2011, 12:23   #101
Sephiroth
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Re: can we really write it off?

Quote:
Originally Posted by Masque View Post
If it was as bad as you say why is it now the default kit across all tiers, presumably the is a reason for that because if it was that bad it would have been replaced rather than announced as the default device as of 21st December.

Remember posting on this forum will not result in any changes by Virgin Media as it appears to also be the case on the community forum as they must see different results to people posting about issues.
That's an easy one to answer. The SH is default kit across all tiers because VM say so. It can't be because it's so wonderful because it isn't as the history of firmware releases has shown and as illustrated by the wireless and reset issues still being experienced and reported on the forums.

And yes, VM are so up themselves that nothing the users say moves them to change.

What I can accept is that the SH is evolving in the right direction (maybe next firmware release) into a reasonable get-you-going gateway. It should be advertised as such and not be claimed to have "unbeatable wireless" and other ridiculous superlatives for a such highly slugged gateway.
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